Privacy Policy

Your privacy matters to us. This Privacy Policy explains how Eattilo collects, uses, stores, and protects your information when you use our website and services.

Last updated: March 2026

1. Information We Collect

When you interact with our website, we may collect:

  • Personal details such as name, phone number, email address, and shipping address.
  • Order details including products purchased, quantities, and payment references.
  • Technical data such as browser type, device details, and IP address.
2. How We Use Your Information

We use your information to:

  • Process orders and deliver products.
  • Provide support and respond to your queries.
  • Share order updates and service-related communication.
  • Improve website performance, product offerings, and user experience.
3. Cookies and Tracking

We may use cookies and similar technologies to improve website functionality, remember preferences, and analyze traffic. You can manage cookie preferences through your browser settings.

4. Sharing of Information

We do not sell your personal data. We may share information only with:

  • Delivery and logistics partners to fulfill your orders.
  • Payment partners to complete secure transactions.
  • Service providers who support website operation and customer service.
  • Authorities if required by applicable law.
5. Data Security

We follow reasonable technical and operational safeguards to protect your data. However, no internet transmission or storage method is fully secure, so absolute security cannot be guaranteed.

6. Data Retention

We retain personal information only as long as necessary for order fulfillment, legal compliance, dispute resolution, and legitimate business purposes.

7. Your Rights

You may request to:

  • Access or update your personal information.
  • Correct inaccurate information.
  • Request deletion of data, subject to legal obligations.
8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised "Last updated" date.

10. Contact Us

For privacy-related questions or requests, please contact us through the Contact page.